Business Analysis
There are several definitions of Business Analysis. An interesting one is from Miroslava Müller: "Business analysis is a discipline ensuring alignment between business needs and business change solutions. Although many solutions include the development of new or improved information systems, the scope of the solution is usually broader and also includes changes in the areas of organizational structures, company processes, redefinition of roles, definitions of business rules, desirable changes in people's skills, etc.", stated on the Management News website.
Business analysis according to the BABOK definition is "practices enabling change in the context of an organization, by defining needs and recommending solutions that bring value to stakeholders." Here too, it is not always a matter of changes only at the level of ICT support, but broader changes of the entire organization.
The definition of the business analyst role is not settled. Some organizations distinguish between:
- An IT business analyst - a role closer to IT, often overlapping with the role of a system or SW analyst
- and a "business" business analyst - a role that is closer to the business and the analysis of its needs, often the role also includes process analysis
The content of business analysis can be different for different fields with regard to their specifics. For example, in the financial sector, business analysis can be used to create or modify financial products that better meet customer needs. Typically, however, the idea has become established on the market that business analysis deals with the design of applications and analyzes the functioning of the application in the context of commercial change in the organization.
– Identifies problems and opportunities
– Designs feasible solutions that meet these needs and supports strategic decision-making on these issues
– Obtains, analyzes, specifies, communicates and manages requirements and other information related to business changes
– Defines benefits and the approach to measurement and delivery of business value and analyzes these results
The role of a business analyst can be understood as a role that has responsibility for identifying and evaluating needs and opportunities for business improvement. Together with other roles, they participate in the design of effective use of ICT resources and organizational measures according to business needs.
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Selected References From Practice
For the premium FMCG distributor Le Patio Group, we managed the selection and implementation of a CRM system, including data migration. The sales team now manages clients directly from mobile devices and has a comprehensive overview of interactions...
In the Smart Infrastructure division, we methodologically guided the transition from waterfall management to agility. We established processes for 6 international teams, defined new roles, and implemented tools for effective planning. The result is...
For the technology leader eMan, we managed the complete replacement of internal systems. Our role grew from Jira consultations into leading the main project and the analytical phase of integrating backbone systems. The result is a clear development...
For the EHS holding, we provided methodological guidance for the development of key client portals and the unification of internal systems across the group. Our project managers and analysts bridged the gap between business and IT, established agile...
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