Senior IT Project Manager – ServiceNow Rollout ITSM

The organization is building future-proof IT service management processes, and you will help shape how IT services and processes are deployed in ServiceNow and adopted across the group.

What will you do:

• Join a rollout stream focused on ITSM stream within the ServiceNow platform.
• Be part of a transformation program running across over a hundred companies, interacting with 3–4 streams.
• Be responsible for planning and contributing to delivering ITSM processes deployments into group entities and aligning with other PMs and stakeholders across multiple rollout streams.
• Deliver projects on time, within budget, and in agreed scope and quality.
• Build and maintain rollout plans for individual initiatives and projects.
• Coordinate internal teams and vendor partners (several delivery partners, 50–100 stakeholders).
• Monitor agile Visual Task Boards within the ServiceNow  Agile module.
• Participate in projects & initiatives planning and governance.
• Track risks, dependencies, and decisions – and escalate where needed.
• Act as the go-to person, ensuring momentum and accountability in delivery.
   

Must-Have Skills:

• 5+ years of senior-level IT Project Management experience in the corporate sector.
• Comfortable in a fast-changing, less-structured environment.
• Experience with ServiceNow in IT Service management..
• Knowledge of Agile methodologies, Scrum,  ITIL, and enterprise environments.
• Strong ownership and delivery mindset – you drive outcomes, not just tasks.
• Excellent communication and stakeholder management (board-level exposure a plus).
• Assertiveness, reliability, and a hands-on approach.
• Fluent English

• Previous experience with ServiceNow rollouts.

What We Offer

• Opportunity to become a part of projectman.cz – the largest freelance community of Project Managers and Business Analysts in the Czech Republic
• Full support throughout the entire project
• Access to a wide range of networking, educational, and social events

Location: Hybrid (Remote + regular travel to Prague or from time to time to Vienna, Poland, and Ostrava)
Start Date: ASAP
Length: Long-term cooperation

If you enjoy complex environments, international collaboration, and aren't afraid to roll up your sleeves when things aren’t perfectly prepared - this is for you.

We’d love to hear from you – apply now and let’s talk!